The cybersecurity challenge
As cyber risks continue to rise, organisations need confidence that threats can be identified, investigated, and addressed before they impact the business. However, not every organisation requires the same level of support. Some need expert monitoring and threat intelligence, while others require managed response and containment to reduce the burden on internal teams.
Logicalis Security Operation Centre (SOC) services combine continuous security monitoring, Cyber Threat Intelligence (CTI), AI-driven investigation, and expert-led response capabilities into a single managed service. Delivered through our 24x7 Security Operations Centres, we help organisations move from reactive security operations to a proactive security strategy that identifies threats, prioritises risks, and accelerates response.
Source: Logicalis CIO Report 2026 | IDC | IBM
What is the Logicalis Security Operations Centre (SOC)?
By serving as a virtual extension of your team, the Logicalis SOC can monitor, detect, and respond to threats on your behalf. With over 15 years of experience, the Logicalis SOC boasts a diverse range of specialist skills and roles, enabling quick triage and resolution of events.
Specialist 24/7 SOC expertise
A critical feature of Logicalis' SOC is our people, the backbone of our SOC. Possessing the expertise to analyse threats, respond to incidents, and implement security measures effectively.
Their intellect, intuition and knowledge of the latest cybersecurity trends, tools, and best practices is essential for maintaining a proactive security posture.
Advanced cyber security technology
Logicalis' SOC leads in utilising the latest cybersecurity technology. Advanced analytics, machine learning, AI-driven automation and state-of-the-art MXDR services come together to deliver quicker threat detection, sharper intelligence, faster actions and adaptation to new emerging threats.
As cyber threats grow, the future isn't just about keeping pace—it's about staying steps ahead.
Security process automation
Our security automation tools take standard operating procedures and turn them into digital playbooks and workflows that accelerate our threat investigation, hunting, containment and resolution, completing processes swiftly and consistently.
With automation at work, our security specialists can focus on the priorities that crucially require human intelligence.
Cybersecurity is no longer just a technology issue
It's a human and governance priority.
Explore IDC insights on closing the cyber skills gap, securing identities and governing AI.
Logicalis SOC Core services
Cyber threats don't operate to business hours, and neither do we. Our SOC services provide round-the-clock monitoring, proactive threat intelligence and expert-led investigations to help your organisation stay ahead of evolving risks.
Built on a vendor-agnostic approach, our SOC integrates with your existing security investments, enabling seamless interoperability across tools and technologies while providing the flexibility to adapt as your environment evolves.
Penetration Testing as a Service (PTaaS)
A proactive, platform-driven cyber defence programme, delivering real-time visibility, remediation tracking, and audit-ready compliance.
Cyber Threat Intelligence (CTI)
CTI provides continuous monitoring of external threats, including dark web activity, leaked credentials, brand exposure and threat actor intelligence.
Incident investigation
Expert analyst-led investigation of alerts to determine scope, impact and recommended actions.
24x7 Security monitoring
Continuous monitoring of security events across endpoints, networks, cloud environments, identities, email security and other security platforms.
Threat Hunting & analysis
Proactive identification of suspicious activity and emerging threats before they become security incidents.
AI-driven security operations
Use of automation and AI-assisted investigation to accelerate analysis, improve accuracy and reduce operational overhead.
Threat detection & alert management
Identification, correlation and prioritisation of security threats to reduce noise and focus on genuine risks.
Governance & service management
Provides a dedicated Service Delivery Manager, regular service reviews, escalation management, and continuous improvement to ensure ongoing operational effectiveness.
Logicalis SOC Extended services
SOC Extended builds on our SOC Core services by providing managed detection and response, with expert analysts proactively investigating, managing and remediating threats across your security environment.
Managed detection & response
Alert investigation, threat validation, proactive response activities, and threat containment to minimise the impact of security incidents.
Response automation
Leverages automated workflows, AI-assisted actions, and automated containment to accelerate threat response and reduce operational risk.
Enhanced telemetry and correlation
Combines enhanced threat detection, endpoint and network telemetry, XDR capabilities, and intelligent correlation to identify and prioritise threats more effectively.
Greater operational ownership
Let the SOC team take agreed remediation actions on the customer's behalf.
Why choose the Logicalis SOC?
Our deep strategic partnerships with leading technology providers enable us to bring continuous innovation to our customers, combining cutting‑edge solutions with our broad integration expertise.
These close alliances mean we’re often first to market with new capabilities, particularly across Security, Cloud, and Connectivity, ensuring our customers stay ahead with the latest, most effective technologies.
Global 24/7 security operations
Global security monitoring and response across time zones.
Vendor-agnostic security expertise
Ability to integrate with existing SIEM, XDR, endpoint, identity and network security investments.
SIEM and XDR interoperability
Threat Hunting expertise
SOC teams possess the expertise to analyse threats, respond to incidents, and implement security measures effectively.
Actionable insights
Gain real-time and proactive reporting with insights that can be actioned at speed.
Cost optimisation
Monitor spending so the environment never costs more than it needs to.
Cisco MXDR
Delivered as a global managed service.
Verified Microsoft MXDR partner coverage
Unified across security operations.
Logicalis Global SOC network
Supported by a global network of Security and Network Operations Centres, we provide scalable, around-the-clock security and operational support across multiple regions and time zones.
Customer Success Stories
From legacy security tools to intelligence-led secure operations
Cyber threats don't slow down during periods of growth and transformation, and for this leading European manufacturer, modernising security operations became a business-critical priority.
By replacing a legacy SIEM with a scalable platform and implementing a fully managed 24/7 SOC, the organisation gained greater visibility, faster threat detection, stronger governance, and long-term cyber resilience.
Strengthening security visibility in Life Sciences
Discover how continuous penetration testing and managed SOC services helped a research organisation gain real-time visibility, reduce cyber risk, and strengthen compliance readiness.
Modernising security operations for a complex manufacturing environment
Read how Logicalis helped a European manufacturer modernise security operations with a managed SOC and scalable SIEM platform.
From visibility gaps to audit-ready security testing
Learn how modern CISOs are transforming penetration testing into a continuous vulnerability management process.
Meet the Logicalis Threat Hunters
Welcome to Threat Hunters, a two-part series exploring the front lines of cyber defence across Logicalis' EMEA and APAC Security Operations Centres.
Featuring interviews with SOC analysts, threat hunters and security leaders, each episode provides expert perspectives on today's threat landscape, the challenges of modern security operations, and the strategies used to detect, contain and remediate threats before they impact business operations.
Threat Hunters, Series 1: EMEA
Cyber attacks are becoming more sophisticated, but so are the teams defending against them. Threat Hunters Series 1, takes you inside the Logicalis EMEA Security Operations Centre to hear directly from the senior analysts responsible for monitoring threats, investigating alerts and responding to incidents.
Gain first-hand insights into the challenges of modern cybersecurity and discover why human expertise remains at the heart of effective threat detection and response.
Threat Hunters, Series 2: Asia Pacific
Asia Pacific continues to face some of the most complex and relentless cyber threats in the world, making effective cyber defence more critical than ever. From Singapore to Kuala Lumpur and beyond, this series explores the challenges organisations face, the evolving tactics used by cybercriminals, and the strategies being deployed to strengthen resilience.
Watch series 2, and discover how advanced technology, threat intelligence and human expertise come together to defend organisations across APAC's rapidly expanding digital landscape.
Benefits of Logicalis Security Operations Centre
Early detection of cybersecurity threats
Logicalis’ SOC has an experienced team of threat hunters and analysts. These seasoned IT security professionals are trained to distinguish between normal activity and hidden IT threats.
Threat hunters have the professional knowledge to identify and counter common attack techniques used by malicious actors.
24/7 Monitoring and response
Corporate IT teams usually work standard hours but cyberattacks can happen at any time.
This is where a SOC team can protect the company and respond to threats and risks promptly, 24/7.
Reduce operational costs
Security breaches are very expensive in terms of reputational and operational damage.
SOC teams can help prevent or mitigate losses from data breaches and cyberattacks. Often resulting in a greater return on investment relative to the cost of the SOC service.
Data classification and compliance
SOC teams can help the business properly classify data so that no sensitive data is exfiltrated or breached.
And ensure regulatory and compliance standards are met through regular reporting.
Bridging the IT security skills gap
The demand for cybersecurity skills far exceeds the available supply in many countries.
A SOC service gives companies access to these critical skills and helps to support their cybersecurity strategies.
Assisting with security training
SOC teams can educate and train employees, contractors and other stakeholders in cybersecurity best practices.
They can share their insights with management, supporting the creation of informed IT security policies and decisions.
Access the latest IT security technologies
Our Security Operations Centres make use of the latest IT security technologies and solutions.
Helping customers keep track of the evolving threat landscape and not suffer from vulnerabilities due to outdated technologies.
Free up existing IT resources
A SOC team takes the pressure off in-house IT teams in terms of managing and responding to security threats.
This gives the IT teams time to focus on supporting core business objectives and strategies instead.
Quote from Global CISO, UKI Enterprise Organisation
“We generate about 170,000,000 events a month. There is no way our internal security team would be able to review that amount of data without partners and their threat intelligence to help identify potential threats".
Latest security insights
Why organisations need earlier visibility into cyber risk
The next evolution of cybersecurity is not responding faster, but seeing threats sooner. See how Cyber Threat Intelligence helps organisations move from reactive defence to proactive risk management by uncovering threats before they reach the network.
Webinar: Bridge the Cyber skills gap with SOC + MXDR
Don’t let the cyber skills gap weaken your defences. Watch this webinar to learn how Logicalis and Cisco can help you transform your security operations with global SOC expertise and MXDR innovation.
The value of human teams in a SOC: Enhancing security operations
Why technology alone isn't enough to safeguard your organisation - the importance of the human element in a security operations centre (SOC) and why it can't be underestimated. Article by Artur Martins, CSIO Logicalis Portugal.
Logicalis Security Operations Centre FAQs
A Security Operations Centre (SOC) is a dedicated team of cybersecurity specialists who continuously monitor, detect, investigate and respond to security threats. Operating 24/7, a SOC helps organisations reduce cyber risk, improve threat visibility and respond rapidly to incidents before they impact business operations.
The Logicalis SOC provides 24/7 security monitoring, threat detection, alert investigation, incident response, threat hunting, security automation, threat intelligence and security reporting. Our specialists work as an extension of your team to identify and contain threats quickly and effectively.
The Logicalis SOC combines expert analysts, threat intelligence, advanced analytics, automation and security technologies to identify suspicious activity across your environment. Alerts are investigated, validated and prioritised to ensure genuine threats are rapidly contained and remediated.
Yes. Logicalis operates global security operations capabilities that provide 24/7 monitoring, detection and response across multiple regions and time zones. This ensures continuous protection and support wherever your organisation operates.
Yes. The Logicalis SOC is vendor-agnostic and can integrate with your existing security technologies, including SIEM, XDR, endpoint, cloud, identity and network security platforms. This allows organisations to maximise the value of existing security investments.
SOC Core provides key security monitoring, threat detection, investigation and incident response services.
SOC Extended builds upon these capabilities with managed prevention, advanced automation, SIEM management, enhanced detection capabilities and deeper security operations support.
Outsourcing a SOC provides access to specialist cybersecurity expertise, 24/7 monitoring capabilities and advanced security technologies without the cost and complexity of building an in-house security operations team. It also helps address cybersecurity skills shortages and improve response times.
A managed SOC helps organisations improve threat visibility, accelerate incident response, reduce operational burden, strengthen cyber resilience and gain access to specialist security expertise. This enables internal teams to focus on strategic initiatives while maintaining continuous protection.
The Logicalis SOC continuously monitors your environment and rapidly investigates security alerts as they occur. Through a combination of expert analysts, automation and established response procedures, threats can be validated, contained and remediated as quickly as possible to minimise business impact.
The Logicalis SOC supports organisations across a wide range of industries, including financial services, manufacturing, energy, retail, healthcare and the public sector. Our security specialists tailor monitoring, detection and response services to meet industry-specific risks, compliance requirements and operational needs.
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