Revolutionising mining operations with integrated communication solutions

mine worker using a tablet on a open cast mine

Global, Mar 7, 2024

The Customer: 

Our client is a significant mining entity in Chile and is currently one of the largest copper-producing companies in the world, contributing substantially to the country's global copper production. It is also one of the world's largest molybdenum producers and a large producer of rhenium, of which Chile is the world's largest producer.

The Objectives:

The mining company faced various operational challenges, including navigating logistical hurdles for effective communication within open-pit mining environments. Additionally, there was a focus on streamlining communication and project management to execute new projects, ensuring seamless communication across vast geographical areas to remote sites. There was also an imperative need to automate back-office processes to enhance overall efficiency and maintain uninterrupted IT operations, which were crucial for supporting business functions. The company sought technological renewal by upgrading network infrastructure to align with technological advancements.

The Solution:

Logicalis developed a comprehensive solution to tackle the mining company's diverse challenges. This involved implementing a Cisco wireless mesh solution supported by photovoltaic trailers to ensure dependable open-pit communication and operational continuity services. 

The project also included end-to-end IT project implementation, overseeing engineering and construction aspects such as copper and fibre optic cabling, access control systems, CCTV, paging/Party systems, and modular data centre solutions. 

Backhaul solutions were deployed in 2.4 and 5.8 GHz bands (Cisco) and fibre optic cables to enhance communication across remote sites. Robotic Process Automation (RPA) solutions were introduced to automate administrative services, improving operational efficiency. 

The initiative also encompassed the provision of help desk services and field support for prompt issue resolution and the supply of core, distribution, and access devices from Cisco to ensure network reliability and performance.

The Business Benefits:

The deployment of Logicalis' solution resulted in substantial business benefits:

  • Enhanced FMS Systems Communication: Improved communication for Fleet Management Systems (FMS), optimizing operational efficiency.
  • Comprehensive IT Services: Provision of necessary IT services for seamless operation.
  • Improved Connectivity to Remote Sites: Establishment of reliable connectivity to remote sites, enhancing operational efficiency.
  • Automation of Administrative Services: Streamlined administrative processes through RPA solutions, boosting overall productivity.
  • Service Continuity: Measurement of service performance with KPIs, ensuring continuity and operational reliability.
  • Network Modernization: Upgrading network infrastructure, aligning with technological advancements, enhancing performance and security.
The Key Takeaways:

Through collaborative efforts with Logicalis, the mining company successfully overcame operational challenges, achieving enhanced efficiency and reliability. The integrated communication solutions addressed immediate needs and positioned the client for future growth and technological advancement.

 

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