Modernizing Global IT Infrastructure A Case Study of a Large Food Producer

sugar-cane-hasvest-plantation

Global, Aug 2, 2023

Background

 

This client is based in Europe and is known for its prominent role in the food industry faced the challenge of modernizing its IT infrastructure globally. The historically grown infrastructure lacked homogeneity and had become outdated due to multiple suppliers with varying pricing and project standards. The company sought a global managed network service focused on LAN, Wireless LAN, and Security to overcome these challenges and build a solid foundation for future digital service solutions. Logicalis, a global Cisco Gold Partner, provided the ideal solution, offering 24x7x365 full managed service, central helpdesk, monitoring, service & transition management, professional services & consulting, and ongoing support.

Challenges or Objectives

 

The food producer confronted a multitude of challenges:

  1. A historically grown IT infrastructure that lacked uniformity.
  2. Outdated systems stemming from multiple suppliers, each with its own pricing and project standards.
  3. The need to modernize the IT backbone to support aggressive future growth and expansion targets.
  4. The desire for a singular, cohesive digital backbone unifying their various processes and systems.

Solution

 

The company partnered with Logicalis, a trusted global managed services provider, to address its IT infrastructure challenges. The solution involved a comprehensive Global Managed Network Service, focusing on LAN, Wireless LAN, and Security. Logicalis managed over 2,000 access points, with plans to expand to over 5,000. The services provided included 24x7x365 full managed service, central helpdesk, monitoring, service & transition management, and professional services & consulting to support the modernization process effectively.

The large sugar producer reaped significant benefits by adopting Logicalis' Global Managed Network Service. The 24x7x365 fully managed service significantly reduced the internal workload, allowing the company to focus on its core business functions. The partnership with Logicalis gave the company a strong foundation for upcoming infrastructure increases and a centralized overview of logistics. As a global Cisco Gold Partner, Logicalis ensured ongoing support, enhancing the company's capabilities to adapt quickly to future requirements.

Outcome

 

The fruits of this collaboration were numerous:

  1. By leveraging Logicalis' Global Managed Network Service, the food producer experienced a considerable alleviation in their internal operational workload. This enabled the firm to recalibrate its focus on core business imperatives.
  2. With Logicalis' support, the company laid a robust foundation for imminent infrastructure expansions and gained a consolidated perspective on its operations.
  3. Testament to Logicalis' prowess and commitment, the partnership assured the food producer of consistent, ongoing support, thus fortifying their agility to pivot in response to future technological exigencies.

A hallmark of this successful partnership was the commendation from the food producer's senior executives, who were unreserved in their praise for the Logicalis team. They highlighted the team's unwavering transparency, alacrity in responses, and adaptability, which were instrumental in clinching the deal and achieving the project's objectives.

 

 

Topic

Related Insights