Global, Mar 4, 2024
- Logicalis launches 10th annual report based on insights from 1,000 CIOs globally
- Major disruptive forces including AI and new cyber threats are dominating the priority list for CIOs signifying increase in their responsibilities
- Nine in ten leaders plan to integrate AI into their organisations in 2024
- 83% of CIOs experienced a severe cyber-attack in the past year
4 March 2024. Logicalis, the leading global technology service provider, has today released its tenth annual CIO Report which reveals that AI, digital transformation and cybersecurity are the top priorities for tech leaders. According to the research, which surveyed over 1,000 CIOs globally, most (85%) organisations are investing in AI technologies with transformative potential in 2024, despite economic uncertainty.
The majority of CIOs feel internal pressure to quickly seize new tech opportunities. For example, 87% of respondents have already established AI workstreams and a similar number are investing in AI skills despite the technology being in the very early stages.
Yet CIOs’ excitement is not without apprehension: most technology leaders expressed worries about AI threatening their core business propositions and concerns about the challenges of effectively regulating AI use internally. Prudently, in response, 86% have kicked off formal AI policies.
As well as AI, CIOs are facing a number of disruptive and challenging forces prompting them to continually reassess and rebalance priorities. Nearly all CIOs are facing barriers to implementing digital transformation, with many citing a lack of skills and digital vision.
Rapidly evolving cyber threats, propelled by powerful technologies like quantum computing are also a key concern for CIOs in 2024. Despite improving cybersecurity, a staggering 83% of businesses suffered a cyber hack in 2023 resulting in significant business damage including unscheduled downtime, loss of revenue and customer data and regulatory fines. As a result, confidence remains low with only 43% of CIOs feeling fully prepared for another breach.
Reflecting on the findings of this year’s tenth-anniversary report, Bob Bailkoski, Global CEO of Logicalis Group said:
“In 2024 we’re seeing the culmination of disruptive forces for the CIO, from AI to advancing security threats. There is a sense from the respondents that the pace of digital transformation is involuntarily slowing down due to a shortage of available skills in the face of emerging technologies. CIOs face the dual dilemma of how to continue leading organisations with the aim to drive innovation and growth, while protecting their organisations from the evolving digital threat landscape.
The future tech leader needs to have a diverse set of skills from visionary thinking to strategic execution, becoming the master of the balancing act and choosing carefully where to focus”.
CIOs also recognised the importance of connectivity infrastructure in supporting innovative growth. The Internet of Things and Private 5G were key investment areas highlighted by respondents, with 93% investing in or planning to invest in Private 5G for uses including improving customer and employee experiences, real-time inventory and asset oversight, connecting remote areas, and even enabling new revenue streams.
Key findings on AI:
- Integrating AI technologies will be the number one priority for CIOs this year.
- 86% are investing in AI skills and the same amount have kicked off formal AI policies.
- 86% believe they will save costs throughout the organisation as a result of implementing AI.
- 85% have, or are planning, budgets solely for AI development and implementation.
- 72% of CIOs are apprehensive about the challenges of regulating AI.
Key findings on security:
- Respondents believe malware and ransomware (41%) pose a significant risk to their organisation over the next 12 months, with a slightly similar portion saying the same for data breaches (36%) and phishing (35%).
- Of the 83% who experienced a cyber-attack in 2023, the following were almost as equally common: fraud, third party-related compromise, hacktivism/website/social media defacement, denial of service/sabotage, data exfiltration, ransomware/extortion and cryptojacking.
- Almost all of those who experienced an attack faced a relatively equal range of consequences: unscheduled downtime, reputation damage, loss of revenue, loss of customer data, loss of employee data, regulatory fines.
- Only 43% of CIOs feel their business is completely prepared to handle another major security breach.
Key findings on connectivity:
- For 75% of CIOs, connectivity infrastructure is a barrier to implementing IoT initiatives.
- 93% of CIOs reported investing in or planning to invest in Private 5G for uses including improving customer and employee experiences (55%), real-time inventory (50%) and asset oversight (48%), connecting remote areas (48%), enabling new monetisation models (43%), predictive maintenance (40%) and robotics (28%).
- 98% of CIOs are currently operating IoT initiatives such as workplace safety, remote monitoring and asset tracking.
Key findings on digital transformation:
- 85% of CIOs state spending on digital transformation will increase in 2024
- For the majority of respondents, spending across the following areas is set to increase: Digital Transformation, Customer Experience, Supply Chain Resilience, Risk Management, ESG, Talent Management, Business Automation and Efficiencies, Outsourced IT Management, Cloud Operating Costs
- Nearly all (95%) face barriers in digital transformation, the top three being: the availability of skills, lack of clear digital vision and security concerns.
Download your own copy of the the Logicalis CIO Report 2024: The future face of tech leadership
ENDS
About the research
At the end of 2023, Logicalis commissioned independent market research specialist Vanson Bourne to do a survey. Vanson Bourne interviewed 1,000 Business and IT professionals across EMEA, APAC, US and South America. Only respondents with over 250 employees with involvement in digital transformation and cloud computing within their organisations were interviewed. The 2024 report marks the 10th consecutive year Logicalis has undertaken this study.
About Logicalis
We are Architects of Change™. We help organisations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.
Our lifecycle services across cloud, connectivity, collaboration and security are designed to help optimise operations, reduce risk and empower employees.
As a global technology service provider, we deliver next-generation digital managed services, to provide our clients with real-time visibility and actionable insights across the performance of their digital ecosystem including; reliability, user experience, security, economic performance and sustainability.
Our 7000+ ‘Architects of Change’ are based in 30 territories around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology.
Logicalis has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific, and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $5.1 billion.
For more information please contact:
Logicalis Team at Another Word
Email: logicalis@anotherword.com
Tel: 020 3176 0014
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Post pandemic, businesses no longer have centralised workforces. What does this mean for operations and management? Our very own Group Senior Vice President of Human Resources, Justin Kearney, shares with UNLEASH how “organisations are turning to technology to create a truly collaborative hybrid workplace and manage the younger generations satisfactorily.”
Global , Nov 7, 2022
Logicalis Recognised as Winner of the Cisco Global Enterprise Networking and Meraki Partner of the Year Award at Cisco Partner Summit 2022
We’re delighted Cisco recognises Logicalis as the Global Enterprise Networking and Meraki Partner of the Year 2022. These awards are a consequence of the 25-year strategic partnership between Logicalis and Cisco, uniting to drive customer success. Congratulations to everyone involved
Global , Oct 27, 2022
Will business air travel ever return to its pre-Covid heights?
While the aviation sector is slowly taking off again, it is struggling to attract passengers who have realised how much work can be done virtually. Bob Bailkoski, CEO Logicalis joins the debate with Raconteur, sharing his views on sustainable travel.
Global , Mar 24, 2022
CIO priorities: Business continuity, resilience and mitigating risk
With the right strategic approach, companies can combine security, resilience, and innovation, to create a clear competitive advantage, but businesses must act now to capitalise on the tools and skills available to them
Global , Jan 26, 2022
CIOs spending more time on innovation than ever before
CIOs are spending more time on innovation, with three quarters stating they have increased innovation efforts, according to the 2021 Global CIO Survey from Logicalis
Global , Jan 26, 2022
Creating a culture of innovation and the digital workplace
Alongside the innovation within company culture, CIOs must ensure their employees are satisfied as the hybrid workplace takes shape.
Global , Nov 29, 2021
Unlocking data to drive business strategy and accelerate growth
The need for digital transformation is more prevalent than ever with the pandemic triggering companies to shift and realign their priorities. Results from this year’s survey identified that three quarters of respondents admit their organisations are wrestling with their abilities to unlock data
Global , Sep 28, 2021
The Changing Role of the CIO - Emerging Agents of Change
Strong customer relationships have become a critical business priority according to the results of the first report in a four-part series following the eighth annual Logicalis Global CIO Survey.
, Feb 12, 2021
Scaling up health workers remote working by implementing Azure
Peninsula Health turned to Logicalis for assistance with migrating to a cloud facilitated environment before the pandemic emerged, however as the global situation worsened the need to make some rapid and drastic decisions became very clear. The fast reactions of the Peninsula Health and Logicalis teams meant that staff were able to work remotely safely with secure access to sensitive information.
EMEA , Dec 18, 2020
Logicalis Group appoints Michael Chanter as Chief Operating Officer
London, 18th December 2020 – Logicalis, a leading international IT solutions and managed service provider today announces that Michael Chanter is making the transition from his current role as CEO of Thomas Duryea Logicalis in Australia, to Chief Operating Officer of Logicalis Group.
, Mar 18, 2020
Covid-19: Logicalis Business Continuity Plan
Since the first cases of the coronavirus appeared on the world stage, we’ve been monitoring the spread of the disease worldwide and proactively implementing procedures to minimize the effects to our employees, customers, partners and the society at large.
Global , Mar 5, 2020
Logicalis Awarded Microsoft Azure Expert Managed Service Provider Status
Logicalis Group has today announced it has achieved Microsoft Azure Expert Managed Services Provider (MSP) status, one of only 65 firms globally to achieve such accreditation out of more than 60,000 cloud partners.
, Feb 19, 2020
Businesses struggle to realise benefits of emerging technologies
Enterprises’ use of emerging technologies is on the rise around the world, but many are failing to capitalise on its benefits according to the 2019 Global CIO Survey from Logicalis, a global provider of IT solutions.
, Mar 1, 2019
MicroStrategy names Logicalis EU Partner of the Year
Logicalis, the international IT solutions and managed services provider, has been named Europe Partner of the Year by MicroStrategy® Incorporated.
, Sep 1, 2016
Logicalis UK & Paxata Enter Into First-in-Market Partnership
Partnership transforms customer’s data processing and automation for improved data analytics and business intelligence.
, May 23, 2016
Logicalis Europe Announces Membership of Global Strategic Foresight Initiative
Logicalis Europe Becomes First Corporate User of Unlocking Foresight Know How (UFKH) – Chris Gabriel, Chief Digital Officer Europe Joins UFKH Advisory Board.
Global , Nov 16, 2015
Bob Bailkoski appointed as Logicalis Chief Financial Officer
London, 16th November 2015 – Logicalis, the international IT solutions and managed services provider, today announced Bob Bailkoski as its new Chief Financial Officer from 16 November 2015. About Logicalis Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data centre and cloud services; and managed services. For more information, visit www.logicalis.com
, Jul 14, 2015
Logicalis US Healthcare
Solutions Forges Strategic Partnership
with
Ascendian Healthcare Consulting to Drive Change in Healthcare Imaging
Solution Provider Reveals Seven Reasons Healthcare CIOs Avoid Thinking about Medical Imaging.
, Jun 9, 2015
Logicalis Europe Awarded NetApp International Star Partner Status
Logicalis has met the most stringent requirements on sales, pre-sales and post sales competencies around the entire NetApp product portfolio.
, May 6, 2015
Logicalis UK Acquires Leading Provider Of Analytics Solutions
The transaction is in line with Logicalis’ go to market strategy, and desire to establish itself as a driving force in the emerging digital markets driven by social, mobile, analytics and cloud technologies (SMAC).
, Apr 11, 2014
Logicalis positioned as trusted SDN technology and business advisor in IDC MarketScape report
Managed services specialist is a ‘contender’ in IDC MarketScape Report focused on network virtualization and SDN.
, Feb 11, 2014
Logicalis US Wins 2014 IBM Beacon Award in Outstanding Competitive Solution Category
IBM Beacon Awards Recognize IBM Business Partners for Driving Business Value with Smart, Innovative Solutions